# Shipping & Exchange Policy
At Sleeved Fitted, we are committed to providing high-quality products and excellent customer service. Please review our policy before placing your order.
### Shipping
- Orders are processed and shipped as outlined on the product page at the time of purchase.
- Once an order has been shipped, you will receive tracking information via email.
- Sleeved Fitted is not responsible for delays caused by the shipping carrier or circumstances beyond our control.
### Returns
All sales are final. We do not accept returns or provide refunds for purchased items.
### Exchanges
We are happy to offer exchanges for eligible items in the event of a manufacturer defect or an approved exchange request.
Customers are responsible for:
- The cost of shipping the item back to Sleeved Fitted.
- The shipping cost for the replacement item to be sent back to them.
Items must be returned in their original condition unless the exchange is due to a verified manufacturer defect. Exchanges are subject to inspection and approval.
If you believe you have received a defective item, please contact us promptly with your order number and clear photos of the product so we can review your request.
Sleeve Fitted was created out of a real need—and a lived experience. The idea began in 2018 after recognizing that traditional baseball caps simply weren’t made for people with big, heavy, or long hair. From locs and braids to thick natural hair, too many people were forced to choose between style and comfort.
After years of thought, learning, and development, Sleeve Fitted officially came to life with one clear mission: to create fitted baseball caps that actually work for our hair.
Our caps are designed with an extended sleeve that comfortably holds and supports long or heavy hair without pulling, slipping, or causing tension. No adjustable straps. No squeezing. Just a clean, fitted look that allows hair to rest naturally while staying secure.
At Sleeve Fitted, we believe everyone deserves a hat that fits their lifestyle—not one they have to fight with. Our mission is to create functional, stylish headwear that celebrates individuality, protects hair, and brings comfort to people who’ve been overlooked by traditional designs for far too long.
This isn’t just a hat—it’s a solution.
We partner with select retailers who share our commitment to quality and style. Inquire about wholesale opportunities.